NSP Biometric Authentication Big Update by CSC, Service Temporary Suspended

In a significant move towards enhancing the biometric authentication capabilities of its systems, the Common Services Center (CSC) has announced an upcoming upgrade. This upgrade is aimed at accommodating the increasing load of biometric authentication requests, and as a result, CSC has requested all states to temporarily halt or suspend biometric authentication activities on Saturday and Sunday, the 19th and 20th of August. The new and improved process of biometric authentication is set to commence from the 21st of August, 2023.

The decision to upgrade the biometric authentication systems comes in response to the growing demand for efficient and secure authentication methods across a wide range of applications. Biometric authentication, which includes methods such as fingerprint recognition, iris scanning, and facial recognition, has gained prominence due to its ability to provide a high level of security while ensuring user convenience.

CSC, which plays a crucial role in delivering various government services to citizens through its network of service centers, recognizes the need to keep up with the technological advancements in the field of biometric authentication. As more and more services move online and require secure identification methods, it has become imperative for CSC to enhance its systems to handle the increasing load of authentication requests.

During the two-day suspension period, CSC will be diligently working to implement the necessary upgrades to its biometric authentication infrastructure. These upgrades are expected to enhance the overall efficiency, accuracy, and speed of the authentication process. Additionally, the temporary suspension will provide CSC with the opportunity to perform necessary maintenance tasks and ensure that the upgraded system is ready for seamless operation starting from the 21st of August.


Acknowledging the inconvenience that the suspension of biometric authentication might cause, CSC assures all states that it will provide regular updates on the progress of the upgrade. The Ministry, responsible for overseeing these activities, will communicate with all states on Sunday to inform them about the resumption of the Biometric Authentication drive. Furthermore, CSC has shown its commitment to minimizing the impact of the suspension by granting states extra time to compensate for the loss of authentication services during the upgrade period.

The CSC management extends its heartfelt gratitude to all stakeholders for their unwavering support and cooperation. The success of this upgrade initiative relies not only on technological advancements but also on the collaborative efforts of all those involved. By temporarily halting biometric authentication activities, states are contributing to the overall improvement of the authentication ecosystem, ensuring its resilience in the face of increasing demand and technological challenges.

In conclusion, the upcoming upgrade to CSC’s biometric authentication systems marks a significant step towards providing enhanced security and efficiency to citizens accessing various services. The temporary suspension of authentication services on the 19th and 20th of August is a necessary measure to facilitate the seamless implementation of the upgrade. CSC remains committed to keeping all stakeholders informed about the progress and is poised to usher in an improved era of biometric authentication starting from the 21st of August, 2023.


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